0%
recommended it
votes: 1
Thai ThaiFood:
Service:
1168 Valley Rd ReviewsJason L.
January 11th, 2013
Food:
Service:
Anonymous
June 22nd, 2007
Anonymous
May 5th, 2005
Christina
February 8th, 2005
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I am extremely disappointed in the service at Thai Thai. My family and I have been ordering from this restaurant since we moved to the area. It is a bit of a drive for us for take out but the food has been reasonably good. I recently (today) ordered multiple dishes for pick up including Pad Thai for my children. After a 20 minute round trip drive to pick the food up I realized when I got home that they forgot to put my Pad Thai in the bag. Their response was that they forgot to put it in the bag and that I would have to drive back and get it. Since this was my kid's dinner I had no choice but to drive back and take another 20 minute trip in the pouring rain. When I arrived they offered me no discount nor did they give me the Pad Thai for free (which they charged on my credit card when I was there the first time). The older woman at the counter had no interest in working with me and she cared little if any about my other food that has now been sitting for at least 30 minutes (which was ultimately cold when I ate it when I got home). The owner of this restaurant has clearly lost my business forever. In an area that continues to have more new Asian restaurants that serve Thai food, I can't comprehend how someone could run a business so poorly with such terrible customer service.